Shipping and Returns

We ship worldwide directly from our laboratory in Milan, Italy.

Shipping cost

  • Italy: 0 €
  • Europe: 0 €
  • Rest of the world: 19 €

Delivery time

  • Italy: 1-2 days
  • Europe: 2-5 days
  • Rest of the world: 5-10 days
We ship 2 business day after purchase. The tracking number is sent by email immediately after the item is shipped. For any problems with your package, contact us, we will solve any problems.

Refund Policy

We can only accept returns in special circumstances. Coolcat is quite proud of its creations and hopes that all its customers are happy and satisfied. For a very reasonable cause, we offer a refund if you return your item to us within 30 days (shipping costs to be paid by the sender). If there are problems with an item you have received, do not hesitate to contact us.